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100% Satisfaction Guaranteed

We Want You to Experience A New Level of Comfort with Separatec!

We know it's hard for you to experience our innovative product without trying it on. For that reason, we've created our "100% satisfactory" Guarantee.
If you're uncomfortable with your first box of Separatec*, you can keep it. Just let us know whether you'd like a refund(excluding delivery charges) or an exchange.

* Please note the few conditions on this offer:
  • The guarantee is applied only for your first order in separatec.com.
  • It's limited to one worn box of underwear per household.
  • All requests must be made within 30 days of purchase.
  • If you choose to replace an item, we will ship the replacement to you free of charge.