Separatec Basic Bamboo Rayon Men's Boxer Briefs Dual Pouch Underwear

Product information

We Want You to Experience A New Level of Comfort with Separatec.

If you are unhappy for any reason, we ask that you allow us to make things right. Please email our satisfaction guarantee customer service center at service@separatec.com regarding any issues with your purchase.

Exchange/refunds for first order:

We will refund or replace your first pack without question within the first 30 days of purchase, shipping charges are not included.
For this reason, we recommend only ordering a pack for your first time trying our products to see if Separatec is right for you.
Beyond your first trial pack, we can only exchange any unopened items for a refund or replacement.

Exchange/refunds for other orders：

If you have tried a pack from your order and have decided to return the remaining unopened items for a refund, we will refund you the amount paid in full minus the cost of shipping once the unopened items have been received and inspected. Shipping rates will be determined by location.
If you want to exchange the unopened items, we will reship you a new product once the unopened items have been received and inspected. Shipping rates will be determined by location.

( Reminder: If you purchased shipping insurance can enjoy a free reship. )

How to activate the Satisfaction Guarantee?

If you wish to activate the Satisfaction Guarantee, we require that you contact us before sending anything back. Please e-mail service@separatec.com with the following details:

Your order number
Email address

This information is important to help us verify that the purchase was made from separatec.com and will be used solely to verify that the request is eligible under the program.

Please be advised:

Satisfaction Guarantee only applies to purchases made through separatec.com within 30 days.
All items must be unworn, unwashed, and in original packaging.
All shipping costs, duties/import taxes and any other associate fees such as exchange and transaction fees, on the original purchase, including fees incurred for returns, are not refundable.
Special offers are non-refundable, non-exchangeable, and cannot be used with the satisfaction guarantee.

Separatec reserves the right to reject a return and decline to refund, subject to applicable law, under the following circumstances:

That the items received were not in their original condition/packaging.
That the items received were received without proper or secure transportation packaging.
That you returned products that you were not entitled to return.
That items were missing from the return.
That you did not follow the return instructions.

Orders canceling:

We accept order cancellations before the product is shipped. If the order is canceled you will get a full refund including shipping charges.

Click Here to Submit a Return or Exchange Request

If you have any questions don't hesitate to get in touch with us at service@separatec.com.

Our goal is to provide you with the best transportation options wherever you live in the United States. We deliver to hundreds of customers across the United States every day and strive to provide you with the highest level of service.

The time frame of an order delivery is divided into two parts.

Processing time: Within 24 hours of purchase

Shipping time: We can ship your orders in the United States with the shipping method of your choice. The cost for Standard Ground Shipping is $5.99. You'll receive FREE Standard Ground Shipping with a purchase of $59+ after a discount and you will typically receive your item in about a week at most.

Order Price	Fee	Shipping Methods	Delivery Period
$0 - $58.99	$5.99	Standard Shipping	2-5 Business Day
$59+	$0	FREE Standard Shipping	2-5 Business Day

Nondelivery area: Alaska, APO address, Hawaii, Guam, the U.S. Virgin Islands are not in our delivery zones at the moment, but we will have more steps to support these areas soon.

Separatec is not liable for any damages incurred during transit; it lies within the responsibility of the local carrier. All purchases are made at the buyers’ own risk. Separatec does not assume any responsibility for lost or damaged packages.

Gentle cycle with cold water in machine wash/ Hand wash.

Fantastic!

Hands down the best boxer briefs I’ve tried. Everything stays separated the way it should.

Great undies!

Loved them and they have a great customer service. Thanks Separatec!

Fits perfect

They fit amazing and the material is so soft I didn't know if had anything on

comfortable, did what I wanted them to do.

I bought these to control my junk. I had a problem with wearing thin dress pants for work and everything was flopping around in regular boxers. These hold everything in a pouch. I was concerned the pouch would not be big enough but it is generous. I don't use the hole to separate the hotdog. TO be honest it feels good, and maybe for some that might work but it just emphasized the hotdog to the point when you could see every bit of it through the pants, that is the last thing I need. If that is your goal and you need some extra "showing" these are great, I don't need that and don't want that. I like that they work either way. these are super soft and really feel good against the skin. I will buy more!

Awesome purchase.

Bamboo boxers

They feel great, like you have nothing on and the best part of dual pouch is they eliminate odor. I won't buy anything else.

Bamboo rayon boxer briefs

I absolutely love them! I have never had a pair of briefs that didn’t rise up wearing, these are staying in place. I love the cooling sensation as well . The double pocket is extremely comfortable and the package cool. Great product.