FREE SHIPPING ON ORDERS OVER $59.
FREE SHIPPING ON ORDERS OVER $59.
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We Want You to Experience A New Level of Comfort with Separatec.
If you are unhappy for any reason, we ask that you give us the opportunity to make things right. Please email our satisfaction guarantee customer service center at service@separatec.com regarding any issues with your purchase.
Exchange/refunds for first order:
Exchange/refunds for other orders:
( Reminder: If you purchased shipping insurance can enjoy a free reship. )
How to activate the Satisfaction Guarantee?
If you wish to activate the Satisfaction Guarantee, we require that you contact us before sending anything back. Please e-mail service@separatec.com with the following details:
This information is important to help us verify that the purchase was made from separatec.com and will be used solely for the purpose of verifying that the request is eligible under the program.
Please be advised:
Separatec reserves the right to reject a return and decline to refund, subject to applicable law, under the following circumstances:
Orders canceling:
We accept order cancellations before the product is shipped. If the order is canceled you will get a full refund including shipping charges.
If you have any questions don't hesitate to get in touch with us at service@separatec.com.
As a man in his forties, I honestly need some extra support. These underwear do just the trick. The separation and pouch reduce sweating and chafing substantially, and the fabric is definitely comfortable. Additionally, they look great and accentuate your package. I have different styles and I feel that Separatec works best for me. I highly recommend.
Cool, comfortable and look good
These are my second favorite to the Bamboo Rayon Boxer Briefs. They are very comfortable all day long.
Does exactly as advertised. Some minor issues with it riding up but have yet to find that ever elusive pair of underwear that doesn’t...
This is great for keeping everything separate and from sticking. Love it.
Most comfortable underwear I have ever had. Wife love the easy access :-)